Delete your account
Two ways: in the app, which is immediate, or by email, if you no longer have the app installed.
In the app
- Open Simple20.
- Tap Account.
- Tap Delete account.
- Confirm. Your account goes straight away and you are signed out.
By email
Send us one line from the address you signed in with, and we will do it for you.
Email us to delete your account
That opens an email to wendy@simple20.com with the subject "Delete my Simple20 account". Please send it from the address you signed in with, so we know the request is yours. If you cannot, tell us which address to delete and we will write back to it to confirm before we do anything.
What gets deleted
- Your account, with the email address and the name Apple or Google gave us.
- Every group you joined, so you stop being counted toward the 12.
- Your push token, so your phone gets no more notifications from us.
If you signed in with Apple, we also tell Apple to revoke the app's access when we delete the account.
How long it takes
Deleting in the app is immediate. An emailed request is done within 30 days, and usually the same week. Nothing is kept after that, and nothing we delete can be restored.
What we keep
Nothing about you. A business's listing stays in the directory, because it is the business's information and not yours, and the count of interested families drops by one when you go.
Contact
Gigabite Technologies · wendy@simple20.com